CompTIA A+ Certification

Program Name: CompTIA A+ 901/902
Program Duration: 5 Days or 10 evenings (40 hours)
Program Location: PWC Training Facility
Program Cost: $2495
Program Delivery: Remote Live Instructor

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Overview
If you are getting ready for a career as an entry-level information technology (IT) professional or computer service technician, the CompTIA® A+® course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer (PC) software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on PCs, digital devices, and operating systems.

The CompTIA A+ course can benefit you in two ways. Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities, this course provides the background knowledge and skills you will require to be a successful A+ technician. It can also assist you if you are preparing to take the CompTIA A+ certification examinations, 2016 objectives (exam numbers 220-901 and 220-902), in order to become a CompTIA A+ Certified Professional.

Certification Exam Vouchers Included (A $410 value!)
Some of our CompTIA classes include the cost of the CompTIA exam vouchers. With these classes, vouchers for exams 220-901 and 220-902 are included–a $410 value. Students must schedule when they will take the exam. Call for more details

Retaking an Exam
Retake exams are at your own cost. A voucher is good for a single exam attempt. If you do not pass, you will need to purchase another voucher to retake that exam. PWC Training does not provide free “retake vouchers” with the course. Therefore, be sure to do the necessary preparation before scheduling your exam.

Exam Prep Software
All of our CompTIA classes include access to web-based practice exams. CompTIA certification exams are very rigorous and challenging. By studying after the class and using these practice exams, you will greatly improve your chances of passing the actual certification exam the first time. Exam prep software is included with all CompTIA classes delivered by PWC Training Centers.

Course Objectives
In this course, you will learn to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.

You will learn to:
Identify the hardware components of personal computers and mobile digital devices.
Identify the basic components and functions of operating systems.
Identify networking and security fundamentals.
Identify the operational procedures that should be followed by professional PC technicians.
Install, configure, and troubleshoot display devices.
Install and configure peripheral components.
Manage system components.
Manage data storage.
Install and configure Microsoft Windows.
Optimize and maintain Microsoft Windows.
Work with other operating systems.
Identify the hardware and software requirements for client environment configurations.
Identify network technologies.
Install and configure networking capabilities.
Support mobile digital devices.
Support printers and multifunction devices.
Identify security threats, vulnerabilities, and controls.
Implement security controls.
Troubleshoot system-wide issues.

Target Student
This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ 220-901 Certification Exam and the CompTIA 220-902 Certification Exam.

Prerequisites
To ensure your success in this course, you should have basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts.

The prerequisites for this course differ significantly from the prerequisites for the CompTIA certification exams. For the most up-to-date information about the exam prerequisites, complete the form on this page: http://certification.comptia.org/Training/testingcenters/examobjectives.aspx

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Course Content

Examination 220-901

Day 1: Objective 1.0 Hardware
1.1 BIOS
1.2 Motherboards and Motherboard Components.
1.3 RAM. Random Access Memory, w/ troubleshooting
1.4 PC Expansion Cards.
1.5 Storage w/troubleshooting
1.6 The CPU
1.7 Including 1.11: PC Connections and Connectors
1.8 Power & Power Supplies w/troubleshooting
1.9 The Right PC: Home Assignment with Exam.
1.10 Video and Sound
1.11 Completed with 1.7 above.
1.12 Install and configure common peripheral devices.

Day 2: Objective 1.0 Hardware.
1.13 Printers: Install & Configure
1.14 Printers: Different Technologies
1.15 Printers: Maintenance.

Objective 2.0 Networking
2.1 Cables & Connectors
2.2 Cable Characteristics.
2.3 TCP/IP
2.4 TCP/IP & UDP Ports
2.5 WIFI Networking.
2.6 SOHO Networking, Install and Configure.
2.7 Connection Types
2.8 Connection Devices.
2.9 Networking Tools of the Trade.

Day 3: Objective 3.0 Mobile Devices
3.1 Laptop Hardware & Components
3.2 Laptop Components
3.3 Laptop Features.
3.4 Other Mobile Devices: Tablets, Phones, etc.
3.5 Accessories and Ports’

Objective 4.0 Hardware and Network Troubleshooting.
4.1 This objective covered in 1.0 above
4.2 This objective covered in 1.0 above
4.3 This objective covered in 1.0 above
4.4 This objective covered in 2.0 above
4.5 This objective covered in 1.0, 2.0, or 3.0 above.
4.6 This objective covered in 1.0 above.

Examination 220-902

Day 4 Objective 1.0 Windows Operating Systems
1.1 Compare Operating Systems Windows Vista, 7, 8, & 8.1
1.2 Operating System Installation
1.3 Command Line Tools.
1.4 OS Features and Tools.
1.5 The Control Panel
1.6 Install Networking on a Desktop.
1.7 Preventative Maintenance and Tools

Objective 2.0 Other Operating Systems
2.1 MAC OS and Linux
2.2 Virtualization
2.3 The Cloud
2.4 Network Hosts
2.5 Mobile Operating Systems: Android, IOS, etc.
2.6 Install and Configure Mobile OS systems.
2.7 Mobile Data synchronization

Day 5 Objective 3.0 Security
3.1 Common Threats and Vulnerabilities
3.2 Prevention
3.3 OS Security Settings.
3.4 Deploy Security Best Practices per Workstation
3.5 Securing the mobile device
3.6 Data Disposal and Destruction
3.7 Secure a SOHO wired and wireless network.

Objective 4.0 Software Troubleshooting
Most objectives covered in Objective 1.0 above.

Objective 5.0 Operational Procedures.
All objectives covered in other Objectives.

Additional Items
Questions of the Day: Practice Test Questions sent via email 5 days per week for 60 days.

Classnotes: During class should a discussion go beyond the scope of the A+ objectives, the topic will be further researched, and the results sent to the students via email.

Please Note: It may be necessary, due to the volume of material to extend this class time into our study sessions until all the material is covered and students questions are answered completely.

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